Manufacturing
At kichlight.com, we take pride in the manufacturing process of our products, ensuring that each piece is crafted with precision, quality, and attention to detail.
Our products are designed and manufactured by skilled artisans who use a combination of traditional techniques and modern technology to create lighting fixtures that are both beautiful and durable.
OUR MANUFACTURING PROCESS
- HANDCRAFTED ARTISTRY: Many of our lighting fixtures, especially our copper, brass, and patina-finished products, are handcrafted by skilled artisans. Each piece is carefully formed, hammered, and finished to ensure uniqueness and authenticity, giving our products an artisanal, one-of-a-kind quality.
- PREMIUM MATERIALS: We use high-quality materials such as solid copper, brass, and iron, ensuring durability and long-lasting beauty. The metals we work with are chosen for their strength, aesthetic appeal, and ability to develop rich patinas over time.
- SUSTAINABILITY: We are committed to sustainable manufacturing practices. We source our materials responsibly and minimize waste in the production process. Many of our metals, such as copper and brass, are recyclable, contributing to a more eco-friendly product lifecycle.
- QUALITY CONTROL: Each product undergoes a thorough quality control process, ensuring that every fixture meets our high standards for craftsmanship, durability, and design. From the initial design to the final inspection, we focus on creating lighting solutions that will stand the test of time.
FAQ
You will receive a mail once shipped providing you the tracking number information. or You can check the status of your order by logging into your account on our website and navigating to the “Orders” section.
If you have any issues or need further assistance, feel free to contact our customer support team with your order number.
Delivery times vary depending on the product and your location. Most orders are processed and shipped within 1-2 weeks, especially for made-to-order or handcrafted items. You will receive a tracking number via email once your order is shipped.
We accept cancelation with a delay of 6 hours, but If you need to make changes on your order, please contact us as soon as possible.
Modifications or cancellations can only be made before the product enters the shipping phase. Custom or made-to-order items may not be eligible for cancellation.
Yes we ship worldwide
If your order arrives damaged or defective, please contact us immediately with photos of the damage. We will work with you to arrange a replacement or refund based on the issue.
Most of our light fixtures are compatible with standard E26/E27 bulbs, which are available in various types, including LED, incandescent, and energy-saving bulbs. Please check the product details for any specific bulb recommendations.
We use high-quality materials such as solid copper, brass, and iron for our lighting fixtures. Each product’s material is clearly listed in the product description.
To maintain the beauty of your fixtures, gently wipe them with a soft, dry cloth. For brass or copper fixtures, avoid using harsh chemicals or abrasive materials that could damage the finish. Over time, some materials like copper will naturally patina, adding to their unique character.
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You can reach our customer support team via email, phone, or through the live chat feature on our website. We are available to assist you with any inquiries or issues related to your order.
Feel free to contact us for more information or if you have any additional questions!